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CNIT 345: Windows 7 Tech Support

Spring 2010 Sam Bowne

Scores posted 3-1-10

Open Lab Hours for Sci 214

Description · Schedule · Lectures · Projects · Links · Home Page

Windows 7 Inside Out

39417 501 Lec M 06:00-09:00 PM Room changed to SCIE 204

Provides students with the knowledge, skills, and hands-on experience to install, configure, and maintain Windows 7. Students will get their own free copy of Windows 7 and perform many hands-on exercises to strengthen their skills. This course helps prepare students for the "Microsoft Certified Technology Specialist: Windows 7, Configuration" certificate.

Upon successful completion of this course, the student will be able to:


 A. Explain Windows 7 editions
 B. Install Windows 7
 C. Explain upgrade paths to Windows 7
 D. Install Windows 7 in a multi-boot configuration, and on a virtual machine
 E. Install and Use Windows XP Mode on Windows 7
 F. Configure Windows Aero Graphics
 G. Describe known problems associated with installations and upgrades of 7
 H. Apply updates and service packs
 I. Troubleshoot system startup and user login problems
 J. Interpret error messages and suggest appropriate solutions to problems
 K. Configure and troubleshoot hardware devices
 L. Set up and troubleshoot a small network including HomeGroups
 M. Perform routine maintenance
 N. Optimize and monitor system performance
 O. Troubleshoot Windows errors and recover from a computer crash, using the Windows Recovery Environment and other tools
 P. Explain and edit the structure of the registry
 Q. Manage disks and drives
 R. Control access to files and folders with NTFS permissions, including the changes to NTFS permissions in Windows 7
 S. Configure Internet Explorer 8
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Schedule

DateQuiz & ProjectsTopics
Mon 1-25  Chapter 1. What's New in Windows 7
Chapter 2. Installing and Configuring Windows 7
Mon 2-1  Chapter 3. Obtaining Help and Support
Chapter 4. Personalizing Windows 7
Fri 2-5 Last Day to Add Classes
Mon 2-8Quiz Ch 1-4
Proj 1-2 due
Chapter 5. Adding, Removing, and Managing Programs
Chapter 6. Using Internet Explorer 8
Mon 2-15 Holiday - No Class
Fri 2-19 Last Day to Fulfill an Incomplete
Mon 2-22 Last Day to Request pass/no pass Grading
Mon 2-22Quiz Ch 5-6
Proj 3-4 due
Chapter 7. Adding Windows Live Programs and Services
Chapter 8. Organizing and Finding Files and Information
Mon 3-1No Quiz
Proj 5-6 due 
Chapter 9. Advanced Search Tools and Techniques
Chapter 10. Advanced File Management and Synchronization
Mon 3-8Quiz: Ch 7-10
Proj 7-8 due 
Chapter 11. Backup and Restore
Chapter 12. Playing and Organizing Digital Media Files
Mon 3-15Quiz: Ch 11-12
Proj 9-10 due 
Chapter 13. Sharing and Syncing Digital Media
Chapter 14. Using Windows Media Center
Mon 3-22Quiz: Ch 13-14
Proj 11-12 due 
Chapter 15. Security Essentials
Chapter 16. Managing User Accounts, Passwords, and Logons
Mon 3-29 Spring Recess 3-27 through 4-4 - No Class
Mon 4-5Quiz: Ch 15-16
Proj 13-14 due 
Chapter 17. Setting Up a Small Office or Home Network
Chapter 18. Troubleshooting and Recovering from Problems
Tue 4-6 Mid-Term Grades Due
Mon 4-12Quiz: Ch 17-18
Proj 15-16 due
Chapter 19. Advanced Networking
Chapter 20. Tuning Up and Monitoring Performance
Mon 4-19Quiz: Ch 19-20
Proj 17-18 due
Chapter 21. Performing Routine Maintenance
Chapter 22. Using Advanced System Management Tools
Fri 4-23 Last Day to Withdraw
Mon 4-26Quiz: Ch 21-22
Proj 19-20 due 
Chapter 23. Troubleshooting Windows Errors and Crashes
Chapter 24. Automating Windows 7
Mon 5-3Quiz: Ch 23-24
Proj 21-22 due 
Chapter 25. Setting Up and Configuring Hardware
Chapter 26. Managing Disks and Drives
Mon 5-10Quiz: Ch 25-26
Proj 23-24 due 
Chapter 27. Using Windows 7 on a Notebook
Chapter 28. Using Touch, Voice, and Other Unconventional Input Devices
Mon 5-17No Quiz
All Extra Credit Proj due 
Last Class: Review
Mon 5-24  Final Exam: 6 pm

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 Lectures

 Policy
 PART 1: GETTING STARTED
    1 - What's New in Windows 7Ch 1-2 Lecture Notes    PowerPoint
    2 - Installing and Configuring Windows 7 
    3 - Obtaining Help and SupportCh 3-4 Lecture Notes    PowerPoint
    4 - Personalizing Windows 7 
    5 - Adding, Removing, and Managing ProgramsCh 5-6 Lecture Notes    PowerPoint
    6 - Using Internet Explorer 8 
    7 - Adding Windows Live Programs and ServicesCh 7-8 Lecture Notes    PowerPoint
 
 PART 3: FILE MANAGEMENT
    8 - Organizing and Finding Files and Information 
    9 - Advanced Search Tools and TechniquesCh 9-10 Lecture Notes    PowerPoint
    10 - Advanced File Management and Synchronization 
    11 - Backup and Restore 
 
 PART 3: DIGITAL MEDIA
    12 - Playing and Organizing Digital Media Files 
    13 - Sharing and Syncing Digital Media 
    14 - Using Windows Media Center 
 
 PART 4: SECURITY AND NETWORKING
    15 - Security Essentials 
    16 - Managing User Accounts, Passwords, and Logons 
    17 - Setting Up a Small Office or Home Network 
    18 - Tweaking and Troubleshooting a Small Network 
    19 - Advanced Networking 
 
 PART 5: TUNING, TWEAKING, AND TROUBLESHOOTING
    20 - Tuning Up and Monitoring Performance 
    21 - Performing Routine Maintenance 
    22 - Using Advanced System Management Tools 
    23 - Troubleshooting Windows Errors and Crashes 
    24 - Automating Windows 7
 
 PART 6: WINDOWS AND YOUR PC
    25 - Setting Up and Configuring Hardware 
    26 - Managing Disks and Drives 
    27 - Using Windows 7 on a Notebook 
    28 - Using Touch, Voice, and Other Unconventional Input Devices 
 
 The lectures are in Word and PowerPoint formats.
 If you do not have Word or PowerPoint you will need to install the
  Free Word Viewer 2007 and/or the Free PowerPoint Viewer 2007.


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Projects

How to Get your Windows 7 Activation Code from MSDNAA
Correcting the BIOS Boot Order in S214

Proj 1: Installing Windows 7 (10 Pts.)
Proj 2: Open Office (5 Pts.)
Proj 3: Easy Transfer (10 Pts.)
Proj 4: Customizing File Types with Regedit (15 Pts.)
Proj 5: Monitoring RAM Use with Task Manager (10 Pts.)       WasteMemory Python Script
Proj 6: Monitoring RAM Use with Resource Monitor (10 Pts.)
Proj 7: Researching an Error Event (20 Pts.)
Proj 8: HomeGroup (15 Pts.)
Proj 9: Limiting Control Panel with Group Policy (15 Pts.)
Proj 10: Creating a Custom MMC Console (10 Pts.)
Proj 11: Controlling PATH from the Command Line (15 Pts.)
Proj 12: Firewall Exceptions (15 Pts.)
Proj 13: Windows Live Mail (10 Pts.)
Proj 14: Family Safety (10 Pts.)
Proj 15: NTFS Permissions (15 Pts.)
Proj 16: EFS Encryption (15 Pts.)
Proj 17: Problem Reporting and BadApp (10 Pts.)            Download BadApp.exe
Proj 18: Remote Assistance (10 Pts.)
Proj 19: Driver Verifier (10 Pts.)
Proj 20: BitLocker To Go (10 Pts.)


Extra Credit Projects

Proj 1x: Using the Ultimate Boot CD to Create Admin. Accts. (10 Pts.)
Proj 2x: Adjusting Group Policies (15 Pts.)
Proj 3x: Making a Secure Wireless Network (10 Pts.)
Proj 4x: Microsoft Security Essentials (10 pts.)
Proj 5x: Installing Windows 7 Ultimate (15 pts.)



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Links:

Chapter Links

Ch 2a: Windows 7 Upgrade Advisor
Ch 2b: Windows 7 system requirements - Microsoft Windows
Ch 2c: Permanently disable driver signature enforcement on Win 7 x64
Ch 2d: Windows 7 Upgrade Paths
Ch 3a: Remote Desktop Connection: frequently asked questions
Ch 3b: Teredo Overview
Ch 3c: Windows Remote Assistance: frequently asked questions
Ch 3d: Initiate Remote Assistance from a Command Line or a Script
Ch 3e: Remote Assistance and Resulting Internet Communication in Windows Vista
Ch 3f: RSS-powered Windows 7 desktop slideshows
Ch 5a: Microsoft® Hardware-Assisted Virtualization Detection Tool
Ch 5b: How to manually remove programs from the Add or Remove Programs tool
Ch 6a: Most Secure Browser: Internet Explorer 8
Ch 6b: Demonstration site to show IE\'s SmartScreen
Ch 6c: SpywareInfo > Cookies - What they are and how they are used
Ch 9a: Indexer Status Gadget
Ch 9b: Windows Live Gallery--Get Indexer Status Gadget Here
Ch 10a: Live Mesh : Welcome To Live Mesh
Ch 10b: BitLocker Drive Encryption Deployment Guide for Windows 7
Ch 10c: BitLocker Drive Encryption Step-by-Step Guide for Windows 7
Ch 10d: Utility Spotlight: Robocopy GUI

Other Links

How the Windows 7 Kernel differs from the kernel in Vista
Top Tips for More Windows 7 Productivity
Measuring memory usage in Windows 7

New Unsorted Links

2010-03-02: Voucher Purchase Welcome Page--Prometric\'s New Order Page
Confessions of a Windows 7 pirate
Ch 11a: How restore points and other recovery features in Windows Vista are affected when you dual-boot with Windows XP
Ch 12a: Windows 7 Starter Won\'t Play DVDs
Ch 12b: Windows 7 features - Windows Media Player 12
Ch 12c: NPR Program Stream--example WAX file

Links from Fall 2009--earlier textbook

Ch 0a: Step-by-Step: Windows 7 Upgrade and Migration
Ch 0b: Windows 7 Versions Compared
Ch 0c: Windows 7 Starter
Ch 0d: Microsoft Pledges Windows XP Support Through 2014
Ch 0e: Windows 7 Professional Full
Ch 0f: Sony\'s Windows 7 virtualization switch-off (partly) reversed
Ch 0g: Why Windows 7 XP Mode makes sense from a security perspective--pretty diagrams of risk surfaces
Ch 0h: Windows 7 BitLocker Executive Overview
Ch 0i: Microsoft Windows Enterprise: Windows 7 Features
Ch 0j: See how Windows 7 features will make using a PC faster and easier
Ch 0k: Windows 7 system requirements
Ch 2a: Internet Explorer: Is it time for some respect?
Ch 2b: Seeking web security, exploit operators prefer Firefox %u2022 The Register
Ch 3a: Bring File types tab back - Windows 7 Taskforce
Ch 3b: The \\\"File Types\\\" tab disappears from my Folder Options window - Vista Forums
Ch 3c: Where did the \\\"File Types\\\" tab in Folder Options go?
Ch 3d: Secret Items on the Windows 7 Send To Menu
Ch 4a: Extensible Firmware Interface - Wikipedia
Ch 4b: Boot Configuration Data (BCD)
Ch 4c: BCDEdit Command-Line Options
Ch 4d: Permanently disable driver signature enforcement on Win 7 x64
Ch 11a: 7 Things To Like About Parental Controls in Windows 7 | GeekDad | Wired.com
Ch 11b: Utilizing Parental Controls in Windows Vista and Windows 7 - Windows Live Community

New Unsorted Links

BitLocker Drive Encryption Deployment Guide for Windows 7
BitLocker Drive Encryption Step-by-Step Guide for Windows 7
AppLocker Step-by-Step Guide
Turn Off Security Messages and Other System Notifications in Windows 7
Microsoft Certification TS: Windows 7, Configuring
Antivirus products for Windows 7: Microsoft\'s OneCare fails
USB Bootable Vista Installation Flash Thumb Drive - Works for Windows 7 Too
Windows 7 Keyboard Shortcuts %u2013 the complete list
Understanding Windows 7 AppLocker
Windows 7 is a big step up from Vista, XP - The Boston Globe
Ch 6a: Take advantage of tools to monitor memory usage in Windows 7
Ch 8a: RemoteApp and Desktop Connection
Ch 9a: Local Group Policy Editor - Open - Windows 7 Forums
Ch 9b: Group Policy Settings References for Windows and Windows Server
How to Enable PC Safeguard and Configure Windows 7 PC Safeguard
Physical Address Extension (Windows) How to get Windows 7 32-bit to use more than 4 GB of RAM
Ch 10a: Process Explorer
Ch 13a: Command Line Kung Fu
Compatibility Wizard: Make older programs run in Windows 7
Microsoft Windows 7 Certification & Skills Learning Tracks with Craig Brown
Microsoft Exam 70-680: TS: Windows 7, Configuring
2009-10-07: Windows 7 -- Protect your data with BitLocker -- but only on Enterprise and Ultimate versions
PC Safeguard was removed from the final version of Windows 7
Ch 14a: Microsoft Plans Largest-Ever Patch Tuesday
Ch 15a: SmartScreen Filter | Internet Explorer 8 Security
Ch 15b: Internet Explorer 8 - Enable or Disable SmartScreen Filter
Ch 14c: Microsoft-sponsored reports find IE8 most secure browser
Ch 17a: BitLocker and BitLocker to Go
Ch 17b: Protecting Data by Using EFS to Encrypt Hard Drives
Ch 19a: How to Restrict Logon Hours in Windows XP
Ch 20a: Default Router Passwords - The internets most comprehensive router password database
Ch 20b: The Router Hacking Contest Results
Ch 21a: The Weird Error Message Gallery
Ch 21b: Windows Crash Gallery page 1
Ch 21c: Windows detected a hard disk problem
Ch 21d: Microsoft Support
Ch 21e: Search the Microsoft Knowledge Base on TechNet Support
Ch 21f: Microsoft TechNet: Resources for IT Professionals
Ch 21g: Microsoft Security
Ch 21h: Windows 7 Newsgoups
Ch 0l: List of features removed in Windows 7 - Wikipedia
Windows 7 Security Slide Show
The Master List of New Windows 7 Shortcuts
What Windows 7 means to security administrators
Ch 22a: Get rid of old device drivers hidden in Vista
Ch 22b: Disable Driver Signing in Windows 7
Ch 22c: Windows Logo Kit: Certify Hardware for Windows
Ch 22d: Understanding Device Drivers and Deployment
Ch 22e: Disable Driver Signing in Windows 7--Why Group Policy Doesn\'t Work
Ch 22f: Disable Driver Signing in Windows 7
Ch 23a: What are the system recovery options in Windows 7?
Ch 25a: Virtual Router - Wifi Hot Spot for Windows 7 / 2008 R2
Ch 25b: Wake-on-LAN [ MATCODE.com ]
Ch 25c: How to turn Win 7 into an access point with three simple commands
Ch 27a: What types of Remote Desktop connections should I allow?
Ch 27b: Remote Desktop Connection Display--spanning the desktop across two monitors
Ch 27c: Remote Desktop Connection: frequently asked questions
Ch 27d: Securing Remote Desktop for Windows XP
Cert: Microsoft Learning: Microsoft Certified Technology Specialist (MCTS)
Ch 28a: What\'s New in IIS 7.5
Ch 28b: Available Web Server (IIS) Role Services in IIS 7.5--versions of Windows 7 compared
Ch 28c: IIS7 - Basic Authentication Module missing?
Ch 0l: Upgrading from Windows Vista to Windows 7
Windows 7 Keyboard Shortcuts
Ch 0l: Missing features in Windows 7 Starter will disgruntle netbook buyers, survey says
Icon went missing in Windows 7? Here\\\'s a Fix!
How To Automatically Attach VHD Images In Windows 7 | Windows 7 News




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Last Updated: 3-1-10 5 pm