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CNIT 335: Windows Vista Tech Support

With Windows 7

Spring 2009 Sam Bowne

Scores posted 5-22

Open Lab Hours for Sci 214

Description · Schedule · Lectures · Projects · Links · Home Page

Windows Vista Inside Out

CRN 38254 Thu 6 - 9 pm SCIE 215

Provides students with the knowledge, skills, and hands-on experience to install, configure, and maintain Windows Vista. Students will get their own free copy of Vista and perform many hands-on exercises to strengthen their skills. This course helps prepare students for the "Microsoft Certified Technology Specialist: Windows Vista, Configuration" certificate.

Upon successful completion of this course, the student will be able to:

 1. Explain Windows Vista versions
 2. Install Windows Vista
 3. Upgrade to Windows Vista Ultimate Edition
 4. Install Windows Vista in a multi-boot configuration, and on a virtual machine
 5. Configure Windows Aero
 6. Describe known problems associated with installations and upgrades of Vista
 7. Apply updates and service packs
 8. Troubleshoot system startup and user login problems
 9. Interpret error messages and suggest appropriate solutions to problems.
10. Configure and troubleshoot hardware devices, such as displays, storage devices, and printers
11. Set up and troubleshoot a small network, including remote access, basic wireless networking, and Internet connection sharing
12. Perform routine maintenance
13. Optimize and monitor system performance
14. Troubleshoot Windows errors and recover from a computer crash, using the Windows Recovery Environment and other tools
15. Explain the structure of the registry and safely edit it
16. Manage disks and drives
17. Control access to files and folders with NTFS permissions, including the changes to NTFS permissions in Windows Vista
18. Configure Internet Explorer 7.0.
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Thu 1-15  Ch 1 - What's New in Windows Vista &
Ch 2 - Installing and Configuring Windows Vista
Thu 1-22   Ch 2 - Installing and Configuring Windows Vista (continued) &
Ch 3 - Personalizing Windows Vista
Thu 1-29Quiz: Ch 1 & 2
Proj 1-3 due
Ch 4 - Adding, Removing, and Managing Programs &
Ch 5 - Setting Up and Troubleshooting Hardware
Fri 1-30 Last Day to Add
Thu 2-5Quiz: Ch 3-4
Proj 4-6 due
Ch 6 - Using Internet Explorer 7 &
Ch 7 - Finding and Organizing Files and Information
Thu 2-12Quiz: Ch 5-6
Proj 7&8 due
Ch 8 - E-Mail, Collaboration, and Personal Productivity &
Ch 9 - Obtaining Help and Support
Tue 2-17 Last Day to Request CR/NC Grading
Thu 2-19Quiz: Ch 7-8
Proj 9&10 due
Ch 10 - Security Essentials
Thu 2-26Quiz: Ch 9&10
Projects 11&12 due
Ch 11 - Managing User Accounts, Passwords, and Logons &
Ch 12 - Setting Up a Small Network
Thu 3-5No Quiz
Project 13 due
Ch 12 - Setting Up a Small Network (continued)
Thu 3-12Quiz: Ch 11&12
Projects 14&15 due
Ch 13: Managing Shared Folders and Printers &
Ch 14: Tweaking and Troubleshooting a Small Network
Thu 3-19Quiz: Ch 13&14
Projects 16-18 due
Ch 20: Performing Routine Maintenance &
Ch 21: Tuning Up and Monitoring Performance
Thu 3-26Quiz: Ch 20&21
Project 19 due
Ch 22: Monitoring System Activities With Event Viewer &
Ch 23: Troubleshooting Windows Errors
Thu 4-2Quiz: Ch 22&23
Projects 20-22 due
Ch 24: Recovering From a Computer Crash &
Ch 25: Managing Services
Thu 4-9 Holiday: No Class
Thu 4-16Quiz: Ch 24&25
Projects 23&24 due
Ch 26: Editing the Registry &
Ch 27: Advanced Internet Explorer Security and Administration
Fri 4-17 Last Day to Withdraw
Thu 4-23Quiz: Ch 26&27
Projects 25 due
Ch 28: Managing Disks and Drives
Thu 4-30Quiz: Ch 28
Project 26 due
Ch 29: Controlling Access to Files and Folders
Thu 5-7Quiz: Ch 29
Project 26 due
Ch 30: Automating Windows Vista &
Ch 31: Advanced Security Management
Thu 5-14Last Class -- Quiz: Ch 30 & 31
Projects 27&28 due
Topic To Be Announced
Thu 5-21 Final Exam: 6-9 pm SCIE 215

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Ch 1 & 2 Lecture Notes     Powerpoint
   Ch 1: What's New in Windows Vista
   Ch 2: Installing and Configuring Windows Vista
Ch 3 & 4 Lecture Notes     Powerpoint
   Ch 3: Personalizing Windows Vista
   Ch 4: Adding, Removing, and Managing Programs
Ch 5: Setting Up and Troubleshooting Hardware     Powerpoint
Ch 6 & 7 Lecture Notes     Powerpoint
   Ch 6: Using Internet Explorer 7
   Ch 7: Finding and Organizing Files and Information
Ch 8 & 9 Lecture Notes     Powerpoint
   Ch 8: E-Mail, Collaboration, and Personal Productivity
   Ch 9: Obtaining Help and Support
Ch 10: Security Essentials     Powerpoint
Ch 11 & 12 Lecture Notes     Powerpoint
   Ch 11: Managing User Accounts, Passwords, and Logons
   Ch 12: Setting Up a Small Network
Ch 13 & 14 Lecture Notes     Powerpoint
   Ch 13: Managing Shared Folders and Printers
   Ch 14: Tweaking and Troubleshooting a Small Network
Ch 20 & 21 Lecture Notes     Powerpoint
   Ch 20: Performing Routine Maintenance
   Ch 21: Tuning Up and Monitoring Performance
Ch 22 & 23 Lecture Notes     Powerpoint
   Ch 22: Monitoring System Activities With Event Viewer
   Ch 23: Troubleshooting Windows Errors
Ch 24-26 Lecture Notes     Powerpoint
   Ch 24: Recovering From a Computer Crash
   Ch 25: Managing Services
   Ch 26: Editing the Registry
Ch 27: Advanced Internet Explorer Security and Administration     Powerpoint
Ch 28: Managing Disks and Drives     Powerpoint
Ch 29: Controlling Access to Files and Folders     Powerpoint
Ch 30 & 31 Lecture Notes     Powerpoint
   Ch 30: Automating Windows Vista
   Ch 31: Advanced Security Management
             Disable IPv6 (Cleans up IPCONFIG) Enable IPv6

The lectures are in Word and PowerPoint formats.
If you do not have Word or PowerPoint you will need to install the
Free Word Viewer 2003 and/or the Free PowerPoint Viewer 2003.

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How to Read Your CCSF Email
How to Get your Windows Vista Activation Code from MSDNAA
Downloading MSDNAA Software
Virtual Machines at Home
Correcting the BIOS Boot Order in S214

Windows 7 Beta versions of many projects will be available for extra credit

Proj 1 (Ch 2): Installing Windows Vista (15 pts)
       Proj 1x: Installing Windows 7 Beta (10 pts) (rev. 1-12-09)
Proj 2 (Ch 2): Antivirus and OpenOffice (15 pts)
       Proj 2x: Tour of Windows 7 Beta (10 pts)
Proj 3 (Ch 2): Windows Easy Transfer (10 pts)
Proj 4 (Ch 3): Customizing the Desktop (5 pts)
Proj 5 (Ch 3): Aero Graphics (10 pts)
Proj 6 (Ch 4): Managing Startup Items (20 pts)
Proj 7 (Ch 5): Driver Verifier (10 pts)
Proj 8 (Ch 6): Viewing Certificates in Internet Explorer 7 (5 pts)
Proj 9 (Ch 7): Viewing Your Profile in Windows Explorer (5 pts)
Proj 10 (Ch 8): Windows Mail (10 pts)
       Proj 10x: Windows Live Mail (10 pts)
Proj 11 (Ch 8): Windows Meeting Space (10 pts)
Proj 12 (Ch 9): Remote Assistance (10 pts)
Proj 13 (Ch 10): Parental Controls (15 pts)
       Proj 13x: Family Safety (10 pts) (revised 2-15-09)
Proj 14 (Ch 12): Making a Secure Wireless Network (15 pts)
Proj 15 (Ch 12): Networking with IPv6 (15 pts)
Proj 16 (Ch 10): BitLocker Drive Encryption (15 pts) (needs revision)
       Proj 16x: BitLocker To Go on Windows 7 (10 pts)
Proj 17 (Ch 13): File Sharing (10 pts)
Proj 18 (Ch 14): Subnet Exercises (10 pts)
Proj 19 (Ch 20): Backup (10 pts)
Proj 20 (Ch 22): Running a Task When an Event Occurs (10 pts)
Proj 21 (Ch 22): Researching an Error Event (20 pts)
Proj 22 (Ch 23): Handling a Bad Application (10 pts)            Download BadApp.exe
Proj 23 (Ch 25): Managing Services (20 pts)
Proj 24 (Ch 26): Editing the Registry (15 pts)
Proj 25 (Ch 27): Internet Explorer Administration Kit (15 pts)
Proj 26 (Ch 28): Disk Management (15 pts)
Proj 27 (Ch 20): Complete PC Backup (10 pts)
Proj 28 (Ch 29): NTFS Permissions (20 pts)

Extra Credit Projects

Proj X1 (Ch 8): Encrypted Email (10 pts)
Proj X2 (Ch 2 & 10): Installing Windows Vista Ultimate (30-day trial) (15 pts)
Proj X3 (Ch 11): File Sharing from the Command Line (10 pts)
Proj X4 (Ch 9 &12): Remote Assistance With a UPNP Router (15 pts extra credit)
Proj X5: Testing Speed of File Copies (15 pts)            Download Speedtest2.bat
Proj X6 (Ch 10): Microsoft Baseline Security Analyzer (10 pts)
Proj X7: Installing Windows Server 2008 Beta (15 pts)
Proj X8: Building a Server 2008 Beta Domain Controller (15 pts)
Proj X9: Joining a Domain from Vista (10 pts)
Proj X10: Windows 2008 Server Core (15 pts)
Proj X11: Digitally Signing an Application (15 pts)

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Descriptions and Fixes of Blue Screen of Death (BSOD) crash errors
ACPI in Windows Vista (PPT) -- ACPI is required for Vista
Backup: Back up and restore: frequently asked questions - Here it says you cannot back up to a USB flash drive
Backup: Experience Backup and Security for Small Business: Data Backup -- Here it says you CAN back up to a USB device
BCDEDIT: Boot Configuration Data Editor Frequently Asked Questions
BCDEDIT: Use BCDEDIT to change boot up options (dual boot w/XP Prof) -
BitLocker Drive Encryption Frequently Asked Questions
BitLocker Drive Preparation Tool
Bitlocker: Keys to Protecting Data with BitLocker Drive Encryption -- TechNet Magazine, June 2007
Can I add XP after Vista (dual boot)? - Tech Support Guy Forums
Certification: Available Microsoft Certifications
Certification: Choosing a Microsoft Certification
Certification: Free 70-620 Windows Vista, Configure practice exams and study guides
Certification: MCTS 70-620 TechNotes - Configuring and Troubleshooting Parental Controls (not in Business Edition)
Certification: Microsoft Course 5115: Installing and Configuring the Windows Vista Operating System
Certification: Microsoft Course 5116: Configuring Windows Vista Application and Tools
Certification: Microsoft Course 5117: Configuring Microsoft Windows Vista Mobile Computing: Course 5117
Certification: Preparation Guide for Exam 70-620: TS: Microsoft Windows Vista, Configuring
Certification: QuickStart - Windows Vista Training - Course 5115/16/17M: Essential Windows Vista for IT Professionals
Certification: Transcender Sample Test
Certification: Vista E Book Ch1 -- A good overview of Vista features and their utility in a corporation
Ch 1a: Windows Vista: Compare Editions
Ch 1b: Upgrade Paths from Previous Versions to Windows Vista
Ch 1c: Windows Anytime Upgrade: Overview
Ch 1d: You cannot join a Windows Vista Home Premium-based computer to a domain
Ch 1e: Dude, Where's My 4 Gigabytes of RAM?
Ch 1f: Installation choices for consumer versions of Windows Vista (32-bit only) -- Includes the N versions
Ch 1g2: Mac Ad: Vista Security - Cruel Video about User Account Control
Ch 1g: Windows Vista: Edition Comparison including N versions
Ch 1h: Vista Vs Mac - Security - User Account Control Video
Ch 1i: Setting up Windows Vista Parental Controls
Ch 2a: Windows Vista Update: tell Bill who's boss | APC Magazine
Ch 2b: How to restore a computer to a previous Windows installation after you install Windows Vista
Ch 2c: Vista: Recommended System Requirements
Ch 2d: Windows Vista: Upgrade Advisor
Ch 2e: Windows NT Backup - Restore Utility - allows windows XP backups to be opened in Vista
Ch 2f: Vista Boot Process (DOC file)
Ch 2g: Delay Vista activation to extend 30-day free trial
Ch 4a: How to Manually Remove Programs from the Add or Remove Programs Tool
Ch 4b: Windows Installer CleanUp Utility
Ch 6a: Phishing Filter in IE7
Ch 7a: Search -- Tips for finding files
Ch 7b: A Guide to Windows Vista Backup Technologies -- VSSadmin command explained here, to change amount of drive space used for System Protection
Ch 7c: Compete PC Backup and wbadmin - CompletePC Backups are incrementa
Ch 7d: Serious problems with Vista CompletePC Backup, still unresolved as of April 2008
Ch 7p: No restore points are available when you use Windows Vista or Windows Server
Ch 8a: Apple's library of calendars (you can subscribe to them with Windows Calendar)
Ch 8b: Windows Meeting Space and Resulting Internet Communication in Windows Vista
Ch 9a: UPnP: Universal Plug and Play - Wikipedia
Ch 9b: Teredo Overview
Ch 9c: Windows Remote Assistance: frequently asked questions
Ch 9d: Remote Assistance and Resulting Internet Communication in Windows Vista
Ch 9e: Internet Connectivity Evaluation Tool
Ch 9f: UPnP Port Works - View UPNP Port Forwarding Status
Changing Remote Desktop settings
Ch_10a: Encrypting File System (EFS) in various versions of Vista
Ch_10b: Microsoft Update Catalog
Ch_10c: Windows 2000 Transitions to Extended Support June 30, 2005
Ch_10d: Microsoft Windows Server Update Services 3.0 Overview
Ch_10e: Windows Vista Security Software Providers
Ch_10f: ICSALabs/Antivirus/Certified Products
Ch_10g: Windows Malicious Software Removal Tool
Ch_10h: McAfee Avert Stinger -- removes certain viruses
Ch_10i: Spyware Warrior
Ch_10j: Windows Firewall with Advanced Security - Diagnostics and Troubleshooting
Ch_11a: Well-known security identifiers in Windows operating systems
Ch_11b: Net user command reference and examples
Ch_11c: Net group reference and examples
Ch_12a: New Networking Features in Windows Server 2008 and Windows Vista
Ch_12b: Microsoft Internet Protocol Version 6 (IPv6)
Ch_12c: The Difference between Straight-Through Cables, Crossover Cables, and Rollover Cables
Ch_12e: Anatomy of an IPv6 Address
Ch_14a: Network Diagnostics Framework in Windows Vista
Ch_14b: Network Map in Windows Vista does not display computers that are running Windows XP
Ch_14c: OpenDNS | Providing A Safer And Faster Internet
Ch_20a: CHKNTFS.EXE: What You Can Use It For
Ch_20b: The fastest way to defragment your hard-drive
Ch_21a: ReadyBoost - Wikipedia
Ch_21b: ReadyBoost | Windows Vista for Beginners
Ch_21c: Vista's ReadyBoost flash drives lack significant boost
Ch_21d: Inside the Windows Vista Kernel: Part 2 -- ReadyBoost and more
Ch_23a: BSOD_Vista.jpg (JPEG Image, 645x566 pixels)
Ch_24g: What Startup Repair can fix (3/4 of the way down this page)
Ch_25a: Windows Vista Service Configurations by Black Viper
Ch_25b: Windows Vista Services Cheat Sheet
Ch_26a: MSFN Forums > Vista Tips and Tweaks
Ch_26b: Windows Vista Registry Tweaks, Tricks and Tips. Regedit Settings
Ch_26c: How to activate the Vista administrator account from the Windows Recovery Environment
Ch_27a: Script demonstration
Ch_27b: Javascript to make images move in a circle
Ch_27c: SpywareInfo > Cookies - What they are and how they are used
Ch_27d: Internet Explorer Administration Kit 7
Ch_27e: Internet Explorer Administration Kit 7 Download and Release Documentation
Ch_27f: Internet Explorer Administration Kit Guidelines
Ch_28a: RAID Levels Animations
Ch_28b: Recover My Files -- Data Recovery Software
Ch_28c: Universal Disk Format - Wikipedia
Ch_28d: Using Vista's Mastered optical disc format
Ch_28e: Microsoft White Paper on File Systems (DOC file)
Ch_28f: How NTFS reserves space for its Master File Table (MFT)
Ch_28g: This forum discussion mentions the requirement for extending a volume in Vista
Ch_28h: Dynamic disks and volumes - Limitations for System Partitions
Ch_29a: How restore points and other recovery features in Windows Vista are affected when you dual-boot with Windows XP
Ch_29b: NTFS - Wikipedia
Ch_29c: Understanding Windows NTFS Permissions - A Case in Which Allow Takes Precedence Over Deny
Ch_29d: Giving Away Ownership in Server 2003 at the bottom of this page (works in Vista too!)
Ch_29e: Defeating TrustedInstaller to Trojan Vista
DevCon 1: The DevCon command-line utility functions as an alternative to Device Manager
DevCon 2: DevCon Examples
DevCon 3: DevCon
Devices and Drivers: Improvements in Device Driver Management in Windows Vista - Includes Driver Staging
Domains: Joining a Windows Vista Wireless Client to a Domain
Dual Boot Vista and XP with Vista already installed -- Using BCDEDIT to add XP to the boot menu
EasyBCD 1.7 - NeoSmart Technologies - Dual-boot configuration utility
EFS: Encrypting File System not fully supported on Vista Starter or the Home versions
Fax and Scan: How to Configure Fax On Windows Vista for an SBS 2003 Environment
Fsutil -- command-line tool for esoteric file system tasks
Go Mobile: Auxiliary Display, Sync Center, Tablet PC, and more
Graphics: Windows Vista Display Driver Model - WDDM and DWM
How to create an extended partition in Vista
How to dual boot Vista and XP (with Vista installed first) -- the step-by-step guide | APC Magazine
HOW TO: Debug Memory Dumps (Figure out what is causing a BSOD)
IPv6 for Microsoft Windows: Frequently Asked Questions
ISO: Freeware MagicISO Virtual CD/DVD-ROM(MagicDisc) Overview
ISO: Mount an ISO image in Windows Vista :: the How-To Geek
Mandatory Integrity Control (MIC) explained, with interesting screen images
Memory Limits for Windows Releases (Windows)
Microsoft Academic Exam Information
Mobile PC Features for Windows Vista (PPT)
Mobility Center: Good picture
Mobility Center: Using it
Network Projector: Overview (with useful figures)
Network projectors: frequently asked questions
Offline Files: Overview and figures
Offline Files: What's New in Vista
Popup Window Demonstration
Proj X15g: GrubHowto/BootFloppy - Community Ubuntu Documentation
ReadyBoost: Requirements for the USB flash drive size
Restart Manager
Server 2008 Beta - Get your product key here
Server 2008 Product Overview
Server 2008: Step-by-Step Guide for Windows Server 2008 Beta 3 Active Directory Domain Services Installation and Removal
Server 2008: The DevCon command-line utility functions as an alternative to Device Manager
Server Core 1: Installation
Server Core 2: Information
Server Core 3: TechNet Forums
Server Core 4: Configuring Windows Server 2008 Server Core Basic Networking Settings
Server Core 6: Installation Option of Windows Server 2008 Step-By-Step Guide
Server Core: Remotely Managing Windows 2008 Server Core Settings through MMC Snap-ins
SideShow: Gadgets: Get Started Writing Gadgets For Windows SideShow Devices -- MSDN Magazine, January 2007
Superfetch and ReadyBoost explained with a bit of technical detail
SuperFetch explained in a very general way
Sync Center: frequently asked questions
Sync Center: Limitations of Home Versions
Sync Center: Overview and Picture
Tablet PC: About Tablet PC Input Panel
Tablet PC: Features Explained With Figures
Tablet PC: Strategies for improving handwriting recognition
Use Vista for four months, free
User Accounts: Achieve the Non-Admin Dream with User Account Control
Vh 1g: Vista Vs Mac - User Account Control Video
Vista Licensing in VMware (from 2007)
Vista Registry Tweaks
Windows Mail: Block spam and other unwanted email - Junk Mail and Blocked Senders
Windows Mail: Using digital IDs to sign or encrypt Windows Mail messages
Windows Meeting Space: Step by Step Guide
Windows Vista Recovery Disc Download %u2014 The NeoSmart Files
Windows Vista Windows Meeting Space Step by Step Guide
WinSAT: The System Assessment Tool
Wireless Networking in Windows Vista
Wireless: Connecting to Wireless Networks with Windows Vista: The Cable Guy, April 2006
Wireless: What are the different wireless network security methods?
Wireless: Wi-Fi Protected Access 2 (WPA2) Overview
Wireless: Windows Connect Now-UFD and Windows Vista Specification -- How Vista uses USB Flash Drives to configure wireless devices
XPS: Windows Vista's XPS more than just a PDF competitor
Yod'm 3D - Vista rotating cube effect

New Unsorted Links

X001: Binary and other number systems
Ch 8c: Windows Live Calendar is out of beta and ready for action
Ch 8d: Uninstall Windows Live Family Safety
Ch 12f: A San Francisco Hacker\'s Audacious Plan to Rule the Black Market in Stolen Credit Cards
USB Bootable Vista Installation Flash Thumb Drive - Vista Forums
Windows 7 Bible: Your Complete Guide to the Next Version of Windows
\"Windows 7 Compatible\\\" PCs Must Be 64-bit
Ch 27c: Remote Desktop Connection: frequently asked questions
Tips, tricks and hacks to make Windows 7 more awesome

Deploy 2: Windows 7: Deployment


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Last Updated: 5-22-09